Legal
Privacy Policy
Last updated 5 November 2026
This policy explains what personal data the XCESS website handles when you browse course information or contact us about a course.
Who controls your data
The data controller is Hodfords Solutions Limited, a company registered in England and Wales. Questions about your data can be sent to hello@xcess.live.
What we collect
- Contact and enquiry data — your email address and anything you choose to include in a message to us.
- Security and technical data — information such as IP address, timestamps and browser details generated when the site is delivered and protected against abuse.
How we use it
- to respond to course questions and expressions of interest;
- to communicate confirmed course information you asked for;
- to operate, secure and troubleshoot the website;
- to meet applicable legal obligations.
Who we share it with
We use service providers for email, hosting and infrastructure where needed to run the website and respond to you. We do not sell your personal data.
How long we keep it
We keep enquiry records only for as long as needed to respond, administer the relevant course and meet applicable legal requirements.
Your rights
You can ask us to access, correct or delete your personal data, subject to records we are legally required to keep. Email hello@xcess.live to make a request.
Cookies
This public course site does not use advertising cookies. Essential hosting and security functions may process the technical information needed to deliver the site.
First-party session attribution (f4_attribution_v1, browser sessionStorage): After you allow analytics, we retain a random identifier for this browser tab, the public landing path, referring website origin and campaign or partner referral labels. We use these to count sessions and understand which channels lead to purchases. We do not store unrelated URL query parameters, raw IP addresses or browser fingerprints in these analytics records. Session-level server records are deleted after 90 days; daily channel totals without session identifiers remain for long-term reporting. Attribution copied to a purchase is retained with its order history. This does not send browsing information to advertising providers. With your prior consent, it also uses Google Analytics 4 (Measurement ID G-2G4LZQQT3N) analytics cookies to measure aggregate site usage; these load only after you choose “Accept analytics” in the cookie banner and can be declined or withdrawn there at any time.
Contact
Questions about privacy? Email hello@xcess.live.